Resources
At XTONE, we offer a wide range of resources and tools to help you choose your large-format tiles, including catalogues, cleaning and maintenance guides, and technical documentation for the various products.
Catalogues
Download the XTONE catalogues and discover the endless possibilities offered by our large-format tiles – in both porcelain and natural stone – as well as our tables and bathroom fittings.
Cleaning and maintenance
Ensuring the product’s maximum durability is one of our most important objectives, and this can only be achieved through proper maintenance. That is why we are providing you with a simple guide showing you how to clean and maintain XTONE’s porcelain and natural stone tiles.
Cleaning product
Universal solvent / Toluene
Recommended products
Butech – Basic Gel
Tenax – Booster
Faber – Deep degreaser
Fila – PS87 Pro
Removing stains
Apply the cleaning product for 5 minutes.
Rub with a white scourer (or a magic sponge for polishing and silk).
If the stain has not yet disappeared:
Apply the cleaning product and leave it to work for at least a further 5 minutes (no more than 5 minutes on polished finishes).
Scrub with a white scourer (using a high-density sponge – 3M Scotch-Brite for polished and silk finishes).
Wipe with a damp cloth to remove any remaining cleaning product.
Dry with paper.
Cleaning product
Acetone / Solvent
Recommended products
Faber – Deep degreaser
Fila – CR10
Pequinsa – SC-B
Cleaning method
Apply the cleaning product for 5 minutes.
Scrub with a white scourer (or a ‘magic sponge’ for polished and silk finishes).
If the stain has not yet disappeared:
Apply the cleaning product and leave it to work for at least a further 5 minutes (no more than 5 minutes on polished finishes).
Scrub with a white scourer (or a high-density sponge – such as 3M Scotch-Brite for polished and silk finishes).
Wipe with a damp cloth to remove any residue.
Dry with paper towels.
Cleaning product
Acetone / Solvent
Recommended products
Butech – Acidnet
Faber – Deep degreaser
Fila – CR10
Pequinsa – SC-B
Cleaning method
- Apply the cleaning product for 5 minutes.
- Scrub with a white scourer (or a magic sponge for polishing and silk).
If the stain has not yet disappeared:
- Apply the cleaning product and leave it to work for at least a further 5 minutes (no more than 5 minutes on polished finishes).
- Scrub with a white scourer (or a high-density sponge – 3M Scotch-Brite for polished and silk finishes).
- Wipe with a damp cloth to remove any remaining cleaning product.
- Dry with paper.
Cleaning product
Universal solvent / Toluene
Recommended products
Faber – Deep degreaser
Fila – CR10
Pequinsa – SC-B
Cleaning method
- Apply the cleaning product for 5 minutes.
- Scrub with a white scourer (or a magic sponge for polishing and silk).
If the stain has not yet disappeared:
- Apply the cleaning product and leave it to work for at least a further 5 minutes (no more than 5 minutes on polished finishes).
- Scrub with a white scourer (or a high-density sponge – such as 3M Scotch-Brite for polished and silk finishes).
- Wipe with a damp cloth to remove any residue from the product.
- Dry with paper.
Cleaning product
Ammonia / Bleach
Recommended products
Faber – Deep degreaser
Fila – CR10
Pequinsa – SC-B
Cleaning method
- Apply the cleaning product for 5 minutes.
- Scrub with a white scourer (or a magic sponge for polishing and silk).
If the stain has not yet disappeared:
- Apply the cleaning product and leave it to work for at least a further 5 minutes (no more than 5 minutes on polished finishes).
- Scrub with a white scourer (or a high-density sponge – such as 3M Scotch-Brite for polished and silk finishes).
- Wipe with a damp cloth to remove any remaining cleaning product.
- Dry with paper.
Cleaning product
Acidic detergents (phosphoric)
Recommended products
Butech – Acidnet
Tenax – Cement Remover
Faber – Cement Remover
Cleaning method
- Apply the cleaning product for 5 minutes.
- Scrub with a white scourer (or a magic sponge for polishing and silk).
If the stain has not yet disappeared:
- Apply the cleaning product and leave it to work for at least a further 5 minutes (no more than 5 minutes on polished finishes).
- Scrub with a white scourer (or a high-density sponge – 3M Scotch-Brite for polished and silk finishes).
- Wipe with a damp cloth to remove any remaining cleaning product.
- Dry with paper.
Cleaning product
Phosphoric acid
Recommended products
Butech – Acidnet
Tenax – Booster
Fila – Deterdek Pro
Cleaning method
- Apply the cleaning product for 5 minutes.
- Scrub with a white scourer (or a magic sponge for polishing and silk).
If the stain has not yet disappeared:
- Apply the cleaning product and leave it to work for at least a further 5 minutes (no more than 5 minutes on polished finishes).
- Scrub with a white scourer (or a high-density sponge – 3M Scotch-Brite for polished and silk finishes).
- Wipe with a damp cloth to remove any remaining cleaning product.
- Dry with paper.
Cleaning product
Alcohol/acetone – Hydrochloric acid solution (4%)
Recommended products
Butech – Basic Gel
Tenax – Booster
Faber – Cement Remover
Cleaning method
- Apply the cleaning product for 5 minutes.
- Scrub with a white scourer (or a magic sponge for polishing and silk).
If the stain has not yet disappeared:
- Apply the cleaning product and leave it to work for at least a further 5 minutes (no more than 5 minutes on polished finishes).
- Scrub with a white scourer (or a high-density sponge – such as 3M Scotch-Brite for polished and silk finishes).
- Wipe with a damp cloth to remove any remaining cleaning product.
- Dry with paper.
Cleaning product
Salfumán – Muriatic/hydrochloric acid solution (4%)
Recommended products
Butech – Acidnet
Tenax – Cement Remover
Faber – Cement Remover
Fila – Deterdek Pro
Cleaning method
- Apply the cleaning product for 5 minutes.
- Scrub with a white scourer (or a magic sponge for polishing and silk).
If the stain has not yet disappeared:
- Apply the cleaning product and leave it to work for at least a further 5 minutes (no more than 5 minutes on polished finishes).
- Scrub with a white scourer (or a high-density sponge – such as 3M Scotch-Brite for polished and silk finishes).
- Wipe with a damp cloth to remove any remaining cleaning product.
- Dry with paper.
Cleaning product
Acetone/solvent
Recommended products
Butech – Basic Gel
Tenax – Booster
Faber – Cement Remover
Fila – CR10
Cleaning method
- Apply the cleaning product for 5 minutes.
- Scrub with a white scourer (or a magic sponge for polishing and silk).
If the stain has not yet disappeared:
- Apply the cleaning product and leave it to work for at least a further 5 minutes (no more than 5 minutes on polished finishes).
- Scrub with a white scourer (or a high-density sponge – such as 3M Scotch-Brite for polished and silk finishes).
- Wipe with a damp cloth to remove any remaining cleaning product.
- Dry with paper.
Cleaning product
Ammonia
Recommended products
Butech – Basic Gel
Tenax – Booster
Tenax – Cement Remover
Fila – PS87 Pro
Cleaning method
- Apply the cleaning product for 5 minutes.
- Scrub with a white scourer (or a magic sponge for polishing and silk).
If the stain has not yet disappeared:
- Apply the cleaning product and leave it to work for at least a further 5 minutes (no more than 5 minutes on polished finishes).
- Scrub with a white scourer (or a high-density sponge – such as 3M Scotch-Brite for polished and silk finishes).
- Wipe with a damp cloth to remove any remaining cleaning product.
- Dry with paper.
Cleaning product
Bleach / chlorine – Hydrochloric acid in solution (4 %)
Recommended products
Butech – Basic Gel
Cleaning method
- Apply the cleaning product for 5 minutes.
- Scrub with a white scourer (or a magic sponge for polishing and silk).
If the stain has not yet disappeared:
- Apply the cleaning product and leave it to work for at least a further 5 minutes (no more than 5 minutes on polished finishes).
- Scrub with a white scourer (or a high-density sponge – such as 3M Scotch-Brite for polished and silk finishes).
- Wipe with a damp cloth to remove any remaining cleaning product.
- Dry with paper.
Cleaning product
Nitro solvent – Scrape off with a window scraper
Recommended products
Butech – Epotech cleaner
Faber – Alkaline cleaner
Cleaning method
- Apply the cleaning product for 5 minutes.
- Scrub with a white scourer (or a magic sponge for polishing and silk).
If the stain has not yet disappeared:
- Apply the cleaning product and leave it to work for at least a further 5 minutes (no more than 5 minutes on polished finishes).
- Scrub with a white scouring pad (or a high-density sponge – such as 3M Scotch-Brite for polished and silk finishes).
- Wipe with a damp cloth to remove any remaining cleaning product.
- Dry with paper.
Cleaning product
Acetone / all-purpose solvent
Recommended products
Faber – Cement Remover
Cleaning method
- Apply the cleaning product for 5 minutes.
- Scrub with a white scourer (or a magic sponge for polishing and silk).
If the stain has not yet disappeared:
- Apply the cleaning product and leave it to work for at least a further 5 minutes (no more than 5 minutes on polished finishes).
- Scrub with a white scourer (or a high-density sponge – such as 3M Scotch-Brite for polished and silk finishes).
- Wipe with a damp cloth to remove any remaining cleaning product.
- Dry with paper.
Cleaning product
Acetone / all-purpose solvent
Recommended products
Faber – Alkaline cleaner
Fila – Nopaint Star
Cleaning method
- Apply the cleaning product for 5 minutes.
- Scrub with a white scourer (or a magic sponge for polishing and silk).
If the stain has not yet disappeared:
- Apply the cleaning product and leave it to work for at least a further 5 minutes (no more than 5 minutes on polished finishes).
- Scrub with a white scourer (or a high-density sponge – such as 3M Scotch-Brite for polished and silk finishes).
- Wipe with a damp cloth to remove any residue from the product.
- Dry with paper.
Cleaning product
Universal solvent / Toluene
Recommended products
Butech – Basic Gel
Tenax – Booster
Faber – Deep degreaser
Fila – PS87 Pro
Cleaning method
- Apply the cleaning product for 5 minutes.
- Scrub with a white scourer (or a magic sponge for polishing and silk).
If the stain has not yet disappeared:
- Apply the cleaning product and leave it to work for at least a further 5 minutes (no more than 5 minutes on polished finishes).
- Scrub with a white scourer (or a high-density sponge – such as 3M Scotch-Brite for polished and silk finishes).
- Wipe with a damp cloth to remove any remaining cleaning product.
- Dry with paper.
Cleaning product
Universal solvent / Toluene
Recommended products
Butech – Basic Gel
Tenax – Booster
Faber – Deep degreaser
Cleaning method
- Apply the cleaning product for 5 minutes.
- Scrub with a white scourer (or a magic sponge for polishing and silk).
If the stain has not yet disappeared:
- Apply the cleaning product and leave it to work for at least a further 5 minutes (no more than 5 minutes on polished finishes).
- Scrub with a white scourer (or a high-density sponge – such as 3M Scotch-Brite for polished and silk finishes).
- Wipe with a damp cloth to remove any remaining cleaning product.
- Dry with paper.
Cleaning product
Ammonia or bleach (do not mix)
Recommended products
Butech – Basic Gel
Tenax – Booster
Faber – Cement Remover
Fila – PS87 Pro
Cleaning method
- Apply the cleaning product for 5 minutes.
- Scrub with a white scourer (or a magic sponge for polishing and silk).
If the stain has not yet disappeared:
- Apply the cleaning product and leave it to work for at least a further 5 minutes (no more than 5 minutes on polished finishes).
- Scrub with a white scourer (or a high-density sponge – such as 3M Scotch-Brite for polished and silk finishes).
- Wipe with a damp cloth to remove any residue from the product.
- Dry with paper.
Cleaning product
Salfumán – Muriatic/hydrochloric acid solution (4%)
Recommended products
Tenax – Cement Remover
Faber – Deep Degreaser
Fila – PS87 Pro
Pequinsa – Rubber
Cleaning method
- Apply the cleaning product for 5 minutes.
- Scrub with a white scourer (or a magic sponge for polishing and silk).
If the stain has not yet disappeared:
- Apply the cleaning product and leave it to work for at least a further 5 minutes (no more than 5 minutes on polished finishes).
- Scrub with a white scouring pad (or a high-density sponge – such as 3M Scotch-Brite for polished and silk finishes).
- Wipe with a damp cloth to remove any remaining cleaning product.
- Dry with paper.
Cleaning product
High-density sponge
Recommended products
Butech – Basic Gel
Tenax – Brio Action
Faber – Deep Degreaser
Fila – Deterdek Pro
Cleaning method
- Apply the cleaning product for 5 minutes.
- Scrub with a white scourer (or a magic sponge for polishing and silk).
If the stain has not yet disappeared:
- Apply the cleaning product and leave it to work for at least a further 5 minutes (no more than 5 minutes on polished finishes).
- Scrub with a white scourer (using a high-density sponge – 3M Scotch-Brite for polished and silk finishes).
- Wipe with a damp cloth to remove any residue from the product.
- Dry with paper.
Cleaning product
Neutral detergent (ammonia-based)
Recommended products
Butech – Porce-clean
Tenax – Briotop
Faber – Floor cleaner
Fila – Cleaner pro
Cleaning method
- Apply the cleaning product for 5 minutes.
- Scrub with a white scourer (or a magic sponge for polishing and silk).
If the stain has not yet disappeared:
- Apply the cleaning product and leave it to work for at least a further 5 minutes (no more than 5 minutes on polished finishes).
- Scrub with a white scourer (or a high-density sponge – such as 3M Scotch-Brite for polished and silk finishes).
- Wipe with a damp cloth to remove any remaining cleaning product.
- Dry with paper.
Cleaning product
Acidic detergents (phosphoric)
Recommended products
Butech – Basic Gel
Tenax – Booster
Faber – Cement Re
Cleaning method
- Apply the cleaning product for 5 minutes.
- Scrub with a white scourer (or a magic sponge for polishing and silk).
If the stain has not yet disappeared:
- Apply the cleaning product and leave it to work for at least a further 5 minutes (no more than 5 minutes on polished finishes).
- Scrub with a white scourer (or a high-density sponge – such as 3M Scotch-Brite for polished and silk finishes).
- Wipe with a damp cloth to remove any remaining cleaning product.
- Dry with paper.
Cleaning product
Universal solvent / Toluene
Recommended products
Tenax – Booster
Faber – Alkaline cleaner
Fila – PS87 Pro
Cleaning method
- Apply the cleaning product for 5 minutes.
- Scrub with a white scourer (or a magic sponge for polishing and silk).
If the stain has not yet disappeared:
- Apply the cleaning product and leave it to work for at least a further 5 minutes (no more than 5 minutes on polished finishes).
- Scrub with a white scourer (or a high-density sponge – such as 3M Scotch-Brite for polished and silk finishes).
- Wipe with a damp cloth to remove any remaining cleaning product.
- Dry with paper.
Cleaning product
Acetone / Universal solvent – Hydrochloric acid solution (4%)
Recommended products
Butech – Epotech cleaner
Faber – Alkaline cleaner
Fila – PS87 Pro
Cleaning method
- Apply the cleaning product for 5 minutes.
- Scrub with a white scourer (or a magic sponge for polishing and silk).
If the stain has not yet disappeared:
- Apply the cleaning product and leave it to work for at least a further 5 minutes (no more than 5 minutes on polished finishes).
- Scrub with a white scourer (or a high-density sponge – such as 3M Scotch-Brite for polished and silk finishes).
- Wipe with a damp cloth to remove any remaining cleaning product.
- Dry with paper.
Cleaning product
Ammonia or bleach (do not mix)
Recommended products
Butech – Basic Gel
Tenax – Booster
Faber – Cement Remover
Fila – PS87 Pro
Cleaning method
- Apply the cleaning product for 5 minutes.
- Scrub with a white scourer (or a magic sponge for polishing and silk).
If the stain has not yet disappeared:
- Apply the cleaning product and leave it to work for at least a further 5 minutes (no more than 5 minutes on polished finishes).
- Scrub with a white scouring pad (or a high-density sponge – 3M Scotch-Brite for polished and silk finishes).
- Wipe with a damp cloth to remove any remaining cleaning product.
- Dry with paper.
Cleaning product
Bleach / chlorine
Recommended products
Tenax – Booster
Fila – PS87 Pro
Pequinsa – Rebo
Cleaning method
- Apply the cleaning product for 5 minutes.
- Scrub with a white scourer (or a magic sponge for polishing and silk).
If the stain has not yet disappeared:
- Apply the cleaning product and leave it to work for at least a further 5 minutes (no more than 5 minutes on polished finishes).
- Scrub with a white scourer (or a high-density sponge – such as 3M Scotch-Brite for polished and silk finishes).
- Wipe with a damp cloth to remove any remaining cleaning product.
- Dry with paper.
Cleaning product
Vinegar
Recommended products
Butech – Acidnet
Faber – Cement Remover
Fila – PS87 Pro
Cleaning method
- Apply the cleaning product for 5 minutes.
- Scrub with a white scourer (or a magic sponge for polishing and silk).
If the stain has not yet disappeared:
- Apply the cleaning product and leave it to work for at least a further 5 minutes (no more than 5 minutes on polished finishes).
- Scrub with a white scourer (or a high-density sponge – such as 3M Scotch-Brite for polished and silk finishes).
- Wipe with a damp cloth to remove any residue from the product.
- Dry with paper.
Cleaning product
Salfumán – Muriatic/hydrochloric acid solution (4%)
Recommended products
Butech – Acidnet
Tenax – Booster
Faber – Alkaline cleaner
Fila – Deterdek Pro
Cleaning method
- Apply the cleaning product for 5 minutes.
- Scrub with a white scourer (or a magic sponge for polishing and silk).
If the stain has not yet disappeared:
- Apply the cleaning product and leave it to work for at least a further 5 minutes (no more than 5 minutes on polished finishes).
- Scrub with a white scourer (or a high-density sponge – such as 3M Scotch-Brite for polished and silk finishes).
- Wipe with a damp cloth to remove any remaining cleaning product.
- Dry with paper.
Cleaning product
Acetone / Solvent
Recommended products
Faber – Cement Remover
Fila – Nopaint Star
Cleaning method
- Apply the cleaning product for 5 minutes.
- Scrub with a white scourer (or a magic sponge for polishing and silk).
If the stain has not yet disappeared:
- Apply the cleaning product and leave it to work for at least a further 5 minutes (no more than 5 minutes on polished finishes).
- Scrub with a white scourer (or a high-density sponge – such as 3M Scotch-Brite for polished and silk finishes).
- Wipe with a damp cloth to remove any residue from the product.
- Dry with paper.
Cleaning product
Acetone / All-purpose solvent
Recommended products
Butech – Epotech cleaner
Faber – Alkaline cleaner
Fila – Epoxy cleaner
Cleaning method
- Apply the cleaning product for 5 minutes.
- Scrub with a white scourer (or a magic sponge for polishing and silk).
If the stain has not yet disappeared:
- Apply the cleaning product and leave it to work for at least a further 5 minutes (no more than 5 minutes on polished finishes).
- Scrub with a white scourer (or a high-density sponge – such as 3M Scotch-Brite for polished and silk finishes).
- Wipe with a damp cloth to remove any remaining cleaning product.
- Dry with paper.
Cleaning product
Salfumán – Muriatic/hydrochloric acid solution (4%)
Recommended products
Tenax – Cement Remover
Faber – Tile cleaner
Cleaning method
- Apply the cleaning product for 5 minutes.
- Scrub with a white scourer (or a magic sponge for polishing and silk).
If the stain has not yet disappeared:
- Apply the cleaning product and leave it to work for at least a further 5 minutes (no more than 5 minutes on polished finishes).
- Scrub with a white scourer (or a high-density sponge – 3M Scotch-Brite for polished and silk finishes).
- Wipe with a damp cloth to remove any remaining cleaning product.
- Dry with paper.
Cleaning product
Salfumán – Muriatic/hydrochloric acid solution (4%)
Recommended products
Butech – Acidnet
Tenax – Booster
Faber – Alkaline cleaner
Fila – Deterdek Pro
Cleaning method
- Apply the cleaning product for 5 minutes.
- Scrub with a white scourer (or a magic sponge for polishing and silk).
If the stain has not yet disappeared:
- Apply the cleaning product and leave it to work for at least a further 5 minutes (no more than 5 minutes on polished finishes).
- Scrub with a white scourer (or a high-density sponge – such as 3M Scotch-Brite for polished and silk finishes).
- Wipe with a damp cloth to remove any remaining cleaning product.
- Dry with paper.
Cleaning product
Salfumán – Muriatic/hydrochloric acid solution (4%)
Recommended products
Butech – Epotech cleaner
Tenax – Booster
Fila – Epoxi cleaner
Fila – CR10
Cleaning method
- Apply the cleaning product for 5 minutes.
- Scrub with a white scourer (or a magic sponge for polishing and silk).
If the stain has not yet disappeared:
- Apply the cleaning product and leave it to work for at least a further 5 minutes (no more than 5 minutes on polished finishes).
- Scrub with a white scourer (or a high-density sponge – such as 3M Scotch-Brite for polished and silk finishes).
- Wipe with a damp cloth to remove any remaining cleaning product.
- Dry with paper.
Cleaning product
Alcohol / Acetone
Recommended products
Faber – Coloured Stain Remover
Fila – PS87 Pro
Pequinsa – Ebolim a+b
Cleaning method
- Apply the cleaning product for 5 minutes.
- Scrub with a white scourer (or a magic sponge for polishing and silk).
If the stain has not yet disappeared:
- Apply the cleaning product and leave it to work for at least a further 5 minutes (no more than 5 minutes on polished finishes).
- Scrub with a white scourer (or a high-density sponge – such as 3M Scotch-Brite for polished and silk finishes).
- Wipe with a damp cloth to remove any remaining cleaning product.
- Dry with paper.
Cleaning product
Ammonia or bleach (do not mix)
Recommended products
Tenax – Booster
Fila – PS87 Pro
Cleaning method
- Apply the cleaning product for 5 minutes.
- Scrub with a white scourer (or a magic sponge for polishing and silk).
If the stain has not yet disappeared:
- Apply the cleaning product and leave it to work for at least a further 5 minutes (no more than 5 minutes on polished finishes).
- Scrub with a white scourer (or a high-density sponge – such as 3M Scotch-Brite for polished and silk finishes).
- Wipe with a damp cloth to remove any residue from the product.
- Dry with paper.
Cleaning product
Salfumán – Muriatic/hydrochloric acid solution (4%)
Recommended products
Butech – Acidnet
Tenax – Booster
Faber – Tile cleaner
Fila – PS87 Pro
Cleaning method
- Apply the cleaning product for 5 minutes.
- Scrub with a white scourer (or a magic sponge for polishing and silk).
If the stain has not yet disappeared:
- Apply the cleaning product and leave it to work for at least a further 5 minutes (no more than 5 minutes on polished finishes).
- Scrub with a white scourer (or a high-density sponge – such as 3M Scotch-Brite for polished and silk finishes).
- Wipe with a damp cloth to remove any remaining cleaning product.
- Dry with paper.
Cleaning product
Bleach / Chlorine
Recommended products
Butech – Basic Gel
Tenax – Booster
Faber – Coloured Stain Remover
Fila – PS87 Pro
Pequinsa – Rebo
Cleaning method
- Apply the cleaning product for 5 minutes.
- Scrub with a white scourer (or a magic sponge for polishing and silk).
If the stain has not yet disappeared:
- Apply the cleaning product and leave it to work for at least a further 5 minutes (no more than 5 minutes on polished finishes).
- Scrub with a white scourer (or a high-density sponge – such as 3M Scotch-Brite for polished and silk finishes).
- Wipe with a damp cloth to remove any remaining cleaning product.
- Dry with paper.
Cleaning product
Bleach
Recommended products
Faber – Cement Remover
Fila – PS87 Pro
Cleaning method
- Apply the cleaning product for 5 minutes.
- Scrub with a white scourer (or a magic sponge for polishing and silk).
If the stain has not yet disappeared:
- Apply the cleaning product and leave it to work for at least a further 5 minutes (no more than 5 minutes on polished finishes).
- Scrub with a white scourer (or a high-density sponge – such as 3M Scotch-Brite for polished and silk finishes).
- Wipe with a damp cloth to remove any remaining cleaning product.
- Dry with paper.
Cleaning product
Ammonia / Bleach
Recommended products
Faber – Deep degreaser
Fila – CR10
Pequinsa – SC-B
Cleaning method
- Apply the cleaning product for 5 minutes.
- Scrub with a white scourer (or a magic sponge for polishing and silk).
If the stain has not yet disappeared:
- Apply the cleaning product and leave it to work for at least a further 5 minutes (no more than 5 minutes on polished finishes).
- Scrub with a white scourer (or a high-density sponge – such as 3M Scotch-Brite for polished and silk finishes).
- Wipe with a damp cloth to remove any remaining cleaning product.
- Dry with paper.
Cleaning product
Bleach / Chlorine
Recommended products
Butech – Acidnet
Tenax – Booster
Faber – Cement Remover
Fila – PS87 Pro
Cleaning method
- Apply the cleaning product for 5 minutes.
- Scrub with a white scourer (or a magic sponge for polishing and silk).
If the stain has not yet disappeared:
- Apply the cleaning product and leave it to work for at least a further 5 minutes (no more than 5 minutes on polished finishes).
- Scrub with a white scourer (or a high-density sponge – such as 3M Scotch-Brite for polished and silk finishes).
- Wipe with a damp cloth to remove any remaining cleaning product.
- Dry with paper.
Cleaning product
Salfumán – Muriatic/hydrochloric acid solution (4%)
Recommended products
Butech – Acidnet
Tenax – Cement Remover
Faber – Tile cleaner
Cleaning method
- Apply the cleaning product for 5 minutes.
- Scrub with a white scourer (or a magic sponge for polishing and silk).
If the stain has not yet disappeared:
- Apply the cleaning product and leave it to work for at least a further 5 minutes (no more than 5 minutes on polished finishes).
- Scrub with a white scourer (or a high-density sponge – such as 3M Scotch-Brite for polished and silk finishes).
- Wipe with a damp cloth to remove any remaining cleaning product.
- Dry with paper.
Cleaning product
Bleach / Chlorine – Hydrochloric acid in solution (4%)
Cleaning method
- Apply the cleaning product for 5 minutes.
- Scrub with a white scourer (or a magic sponge for polishing and silk).
If the stain has not yet disappeared:
- Apply the cleaning product and leave it to work for at least a further 5 minutes (no more than 5 minutes on polished finishes).
- Scrub with a white scouring pad (or a high-density sponge – such as 3M Scotch-Brite for polished and silk finishes).
- Wipe with a damp cloth to remove any remaining cleaning product.
- Dry with paper.
Technical documentation
Warranty
All XTONE products come with a three-year warranty. We also offer an extended 10-year warranty on worktops. To claim this, please complete the form below.
Frequently asked questions about XTONE resources
What is XTONE?
XTONE is the Porcelanosa Group brand specialising in large-format surfaces for architecture, interior design, kitchens, bathrooms, furniture and contract projects. Its range combines large-format XTONE porcelain tiles and Altissima natural stone, with sizes, thicknesses, finishes and solutions designed for professionals seeking design, technical performance and versatility of application.
What should I do if an XTONE surface gets stained?
If a stain appears, it is advisable to treat it as soon as possible using water, a soft cloth and a neutral cleaner. For stubborn stains such as grease, wine, ink, limescale, rust or building debris, please consult the official XTONE cleaning guide and choose the appropriate method depending on the type of stain and the surface finish.
What do the codes C160, C320, I160, I320, ID320 and BKM mean?
C160: continuity on the short side. C320: continuity on the long side. I160: infinite continuity on the short side. I320: infinite continuity on the long side. ID320: infinite continuity with diagonal offset on the long side. BKM: mirror-matched or book-matched layout. This information helps marble workers, architects and interior designers to plan cut-outs, worktops, cladding and special projects with greater precision.
Which products should not be used on XTONE?
As a general rule, products containing hydrofluoric acid or agents not recommended for technical porcelain tiles should be avoided. For intensive cleaning, construction residues or stubborn stains, it is safest to consult the official XTONE cleaning guide and check compatibility with the specific finish.
How much does an XTONE panel weigh?
The weight of an XTONE slab depends on its size and thickness. As a guide, thinner slabs are easier to use in cladding, furniture or façade applications due to their lower weight, whilst thicker slabs are typically used for worktops, tables, machined components and solutions requiring a more substantial material presence. For structural calculations, transport or installation, the weight specified in the product’s official technical data sheet must always be used.
What is the warranty on XTONE products?
All XTONE products come with a three-year warranty. We also offer an extended 10-year warranty on worktops. To claim this, please complete the form below.
Does XTONE emit formaldehyde or volatile organic compounds?
Due to its mineral composition and firing process, XTONE porcelain tiles perform very well in terms of emissions. Global GreenTag assesses XTONE during both the manufacturing and use phases within the framework of the Product Health Declaration, with recognition for WELL and LEED credits relating to material transparency.
Current indoor air quality certificates, Product Health Declarations and technical documentation available for download provide supporting evidence for this information in architectural, interior design and sustainable construction projects.
What does the Environmental Product Declaration (EPD) indicate?
XTONE’s Environmental Product Declaration (EPD) provides verified environmental information on the life cycle of its 12 mm large-format porcelain tiles, in accordance with ISO 14025 and UNE-EN 15804. This document analyses stages such as raw materials, manufacturing, transport, installation, use, maintenance and end-of-life.
The Environmental Product Declaration enables architects, developers and technical teams to work with traceable environmental data for projects involving sustainability criteria, building certifications or impact assessments. The current version and the exact scope of the declared product must be consulted before incorporating environmental data into a project report.
What certifications and documents support XTONE’s sustainability and health credentials?
XTONE’s technical documentation includes certificates and declarations that help to justify the use of the product in architectural, interior design and sustainable construction projects. These include the Environmental Product Declaration, the Global GreenTag Product Health Declaration, Global GreenTag GreenRate Level A, ISO 9001 and ISO 14001 management systems, and references to WELL and LEED criteria, depending on the scope of each certificate.
For projects with environmental criteria, it is recommended that you always check the current version, the product covered, the validity date and the exact scope of each certificate.
How do you clean an XTONE surface?
Cleaning an XTONE surface on a daily basis is straightforward. Normally, all you need is water, a soft cloth and, if necessary, a mild household detergent. XTONE porcelain tiles do not require waxes, sealants or regular treatments, making them easy to maintain in kitchens, bathrooms, on walls, floors, tables and furniture.
What is the mechanical strength of XTONE?
The mechanical strength of XTONE depends on its thickness, size, finish and application. Its slabs are designed to withstand demanding applications such as worktops, flooring, wall cladding, façades and furniture, provided they are selected correctly and installed by qualified professionals. For calculations, processing or installation, please refer to the technical data sheet for each thickness and collection.
Does XTONE need sealing?
No. XTONE porcelain tiles do not require initial sealing or regular maintenance using impregnating agents. Unlike many porous natural stones, their low water absorption means that it is not necessary to apply water-repellent treatments to the porcelain surface. In the case of Altissima natural stone, the specific maintenance recommendations for each material must be followed.
Does Altissima require maintenance?
Yes. Unlike XTONE porcelain tiles, Altissima natural stone requires maintenance tailored to the type of material, finish and application. Some natural stones may require surface protection, cleaning with pH-neutral products and specific care to protect against stains, acids, limescale or harsh products. To preserve the beauty of Altissima, we recommend cleaning the surface with water and mild soap, avoiding acidic or abrasive products, and always following the maintenance instructions for each type of stone. With premium natural stone, proper care is essential for the material’s durability and preservation.
Is XTONE sustainable?
Yes. XTONE approaches sustainability through durability, industrial efficiency, resource recovery and transparency in documentation. Its large-format porcelain stoneware surfaces are manufactured from mineral raw materials and are designed for a long service life in architecture, interior design, kitchens, bathrooms, furniture and contract projects.
The production process incorporates circular economy measures such as the recovery of ceramic sludge and dust, the reuse of process water and the recovery of waste. Over 95% of solid waste is recovered through recycling or internal and external reuse, and production is supported by energy-efficient systems, heat recovery, cogeneration and energy management in accordance with ISO 50001.
Further information can be found in Porcelanosa Group’s sustainability catalogue, *The Green Issue*, which outlines the group’s commitment to industrial efficiency, the circular economy, responsible resource management and the reduction of environmental impact.
What is the service life of an XTONE surface?
An XTONE surface is designed to retain its performance for many years under normal conditions of use, installation and maintenance. The Environmental Product Declaration for XTONE 12 mm takes as its functional unit 1 m² of surface covering over 50 years in a residential property, which reinforces the concept of durability as part of its environmental profile.
Its low water absorption, light stability, heat resistance and ease of cleaning contribute to a long service life in residential, commercial and contract projects. Durability reduces the need for premature replacement and should be considered a key sustainability argument.